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Wilson Hinds Consulting was founded by Jacqueline A. Hinds, a Certified Emotional Intelligence Coach and Leadership Consultant.
Jacqueline has a wealth of experience in various leadership positions across a range of high profile corporate organisations and, within the National Health Service (NHS); more recently, she has returned to the UK from Qatar in the Middles East.
There, her senior role within the National Development team, enabled her to share her knowledge and skills, to support and develop newly recruited Qatari graduates along their career pathways within a private women’s and children’s hospital.
For as far back as I can remember, I have been supporting and helping individuals from all walks of life and professions; to realise their true potential and tap into their own cornucopia of knowledge, skills, and expertise, some of which were latent and/or long forgotten. The reward for me, is to see individuals realise their true potential, develop this and spread their wings taking flight onto new ventures in their career or in pursuing and achieving long-standing goals and aspirations that they had all but given up hope on.A real turning point for me was during my early twenties when I had my confidence significantly knocked after I sought to gain the necessary accreditation in order to crystallise my passion in training and developing people. This incident took me down a pathway of self-discovery, enlightenment and a steep learning curve into areas and, an upskill that I would never have considered exploring or attaining. I am humbled and grateful for the experiences and journey I have taken to this juncture in my Life Journey.
Passionate About Inspiring Others
People empowerment has been my passion for as long as I can remember, in fact, it is coded within my DNA. I’m now in a position to share my knowledge to help others to develop and grow within areas they feel they need support; boosting their morale or uplifting their spirits to achieve and progress.
I pride myself on my ability to bring out the best in people by using storytelling, coaching, varied contemporary training tools, and by being person-centred and solution-focused in helping and supporting individuals, teams, and organisations to meet overall visions, values, and key objectives. I’m full of fun, passionate about people, and can utilise my skills and expertise to energise, enthuse, and motivate people. I looking forward to helping you to… Realise, Unlock and Release Your True Potential.
RB: Tell us the why behind your business.
JAH: Why do I do what I do? I am passionate about developing people and, in providing a bespoke (w)holistic service in all the work I undertook. I consider myself a classically trained tri-dimensional trainer, meaning, I can design and deliver IT, Systems and Softs Skills HR programmes and, being able to switch to either is a very rare skill to find in any one trainer. I have found over the years, that organisations only wanted one or two skills but, didn’t want the ‘full package’! So, I’ve had to put the skills not utilised on necessary in the job role on the back burner, until a new role or project came up where it was required. I found over the years in my varied roles, any form of development I required was not forthcoming as, I was seen as ‘having enough skills under my belt’ and therefore any other development I needed, I would have to self-fund. I studied late in life, leaving school at 16 years old and going straight into the world of work. In doing so, I amassed a wealth of experiential learning quite early on in my career and, then the paperwork and certification came later in order to crystalise my knowledge, skills and expertise, whilst I strived to progress up the career ladder. I also found after I had my family, that working full-time wasn’t giving me the work/life balance I so craved as, not only did I want the freedom and flexibility around my family, I really wanted to use the cornucopia skills I had attained throughout my career thus far and, decided the only way to really get the job satisfaction and work/life balance and, use all not just some of my skills was to go independent!
RB: What major challenges did you face when setting up your business and how did you overcome them?
JAH: A major challenge I faced was defining my USP! What did I want my core business provision to be and how was I going to get there; having a wide range of skills made it difficult as I didn’t want to give any of them up. After that was sorted, came the imposter syndrome. I think there are so many others who go through this phase and, it is almost like a baptism of fire, where you are testing yourself along with the rest of people who see you going through your evolving phase! It’s strange as the same people who knew you before you took flight spreading your wings to go solo, still saw you and wanted to treat you as the employee and, in some cases tried to treat you as a junior member of staff. That really tested my resilience to succeed and achieve my goals and aspirations. Not only that, it also evoked a strength and determination in me to block out the negative vibes, naysayers and, in some cases ‘back-handed’ compliments at my achievements as I grew into my independence and, role as a business owner and consultant. I won’t say it was easy, but there was never a time I regretted taking that leap of faith and starting my consultancy. I am doing what I do best and am passionate about and, to me, it is a real pleasure to share my knowledge. I suppose that mindset came from working as a knowledge officer in one of the Big 4 accountancy firms in London.
RB: Who has been the greatest influence on you since starting your business and why?
JAH: My mother (who passed away in 2009) has always been the wind beneath my wings. There was never a time she didn’t encourage me to follow my dreams and develop the skills to soar to great heights. I often promised her that I would write a book and dedicate it to her because, she was the best teacher I ever had. As a black woman growing up, it was hard enough to succeed and breakthrough into the careers that we often dreamt about or wanted to do. My mother never told me to try anything else, if anything, she actually set me up early on in life as, she enrolled me into a private secretarial course at the age of 10 years old! I absolutely hated it at first but, it gave me the added advantage when gaining employment as a secretary as my typing speed on a very good day always exceeded 70 wpm! I feel the gifts given to me from long ago, have helped me to create my own brand, fluency and style in what I create and deliver as a business and service provider.
RB: What is the vision for your business and where do you see it five years from now?
JAH: To be at the forefront in Emotional Intelligence (EI), working across all organisational and industry arenas, helping them to weave this fast growing concept into their organisation’s framework and, by conducting bespoke training and coaching initiatives, thus enabling their staff at all levels to become #EISavvy, as they are nurtured and grow within their organisational infrastructure. I would also love to work with children, having a young son of my own. I have found it is most important to empower them from an early age, to understand their emotions and that of others. Thus, enabling them to become emotionally intelligent children, who then grow up to be emotionally intelligent adults and ultimately, emotionally leaders of the future.