The INSIDE View’s Chief Experience Officer, Crystal D’ Cunha is an innovative Customer Experience Engineer. Her purpose and passion is to IGNITE leadership teams to inspire excellence, EXCITE Employees to be consistently committed, and DELIGHT Customers to be loyal for life! Through Exploration, Experimentation and Examination Crystal designed The INSIDE View’s Signature Sales System: the 7 steps to Customer Experience Excellence (CXE)!
Crystal spent nearly two decades in the corporate world leading sales forces valued more than $50 million with National Canadian retailers, restaurants and home builders. As an award-winning entrepreneur, accomplished Senior Executive, and Customer Experience Expert with more than 20 years of success in the retail, construction, non- profit, and e-commerce industries, Crystal engage spirited results daily!
In this podcast episode Crystal shares with Jo-Ann the importance of customer experience and why it is vital as you build your business. What is your customer experience like?