I first met Jo-Ann on Twitter when we both were mentioned in a tweet about the inspirational women around the world. Once I followed her, I realized that she is a person with no second in the world! She is very warm and honest, with a very sensitive heart and wise mind. Jo-Ann is my coach, mentor, friend, and a member of my family. When we speak I always feel at ease. She is a professional role model who you would like to know and learn from. I promise you everyone who knows her is lucky!